Privacy policy

Template to complete: enter your legal details in your platform area (Site and pricing), then have these pages reviewed by a professional.

This translation is provided for information only: the French version prevails.

Data controller

[raison sociale], [adresse]. Contact: ddhcompany57@gmail.com.

Data collected

• Website forms: name, phone, email, restaurant name and town, message.
• Use of the service: account details, team members’ first names, menu, orders, and the customer’s name for takeaway if the restaurant enters it.
• Technical data: the name given to each connected device, sign-in dates.
• Payment: handled by the payment provider; [raison sociale] neither receives nor stores card numbers.

Purposes and legal bases

• Providing the service and managing the subscription (performance of the contract).
• Answering call-back and demo requests (legitimate interest).
• Billing and accounting obligations (legal obligation).

Retention periods

Prospects: 3 years after the last contact. Customers: during the subscription, then 90 days. Invoices: 10 years.

Recipients

Data is never sold. It is accessible to [raison sociale] and its technical providers, within the limits of their tasks: host ([host]), payment provider, and the website’s font service.

Cookies and storage

The website uses no advertising cookies or tracking tools. It only remembers the chosen language. The app keeps the sign-in session on the device (local storage) so you don’t have to sign in again every service.

Your rights

You can access, correct or delete your data, object to its processing or request its portability by writing to ddhcompany57@gmail.com. You can also contact the French data protection authority, the CNIL (cnil.fr).